Connect to Wi-Fi on iOS

Connect to Wi-Fi on iOS

Learn how to connect your device to a Wi-Fi network, including open, secure, and hidden networks.


Connect to a Wi-Fi network

  1. From your Home screen, go to Settings > Wi-Fi.
  2. Turn on Wi-Fi.
  3. Your device will automatically search for available Wi-Fi networks.
  4. Tap the name of the Wi-Fi network that you want to join.

 After you join the network, you'll see a checkmark next to the network and a connection symbol in the upper-left corner of your display or the upper-right corner on an iPhone X.


Connect to a secure Wi-Fi network

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Secure Wi-Fi networks are password-protected and have lock by their names.

  1. Go to Settings > Wi-Fi, and make sure Wi-Fi is turned on.
  2. Tap the name of the secure Wi-Fi network you want to join.
  3. Enter the password for the secure Wi-Fi network, then tap Join. If you can't tap Join, the password you've entered is incorrect.
  4. Tap the name of the Wi-Fi network that you want to join.

 After you join the network, you'll see a checkmark next to the network and a connection symbol in the upper-left side of your display or the upper-right corner on an iPhone X. If you don't know the password to the Wi-Fi network, contact your network administrator.


Connect to a hidden Wi-Fi network

Hidden networks won’t appear in your list of available networks, so you’ll need to know the exact name of the network to join it.

  1. Go to Settings > Wi-Fi, and make sure Wi-Fi is turned on. Then tap Other.
  2. Enter the exact name of the network, then tap Security.
  3. Choose the security type. Not all hidden networks are secure. If you're not sure, check with your network administrator.
  4. Tap Other Network to return to the previous screen.
  5. Enter the network password in the Password field, then tap Join.

After you join the network, you'll see a checkmark next to the network and a connection symbol in the upper-left corner of your display or the upper-right corner on an iPhone X.

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If your iOS device won’t connect to a Wi-Fi network

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  • Make sure that your router is on and you're within range

If you're too far from your router, you can't get a signal, so make sure that you're within range. 

  • Make sure that Wi-Fi is on and you can see your network

 Tap Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi network to join. A blue checkmark beside a network name means that you're connected.

If you see Auto Join Disabled under your Wi-Fi network name, tap and turn on Auto-Join. 

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  • If asked, enter your Wi-Fi password

If asked, enter the password for your Wi-Fi network.

Even if you enter the correct password, you might see an "unable to join the network" message or an "incorrect password" message. Restart all of your devices, then try to enter your password again.

  • Check for issues with your Wi-Fi network

If iOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you're connected to. For example, you might see the alert "No Internet Connection." To get more information, tap the Wi-Fi network.

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  • Check your cables and connections

If you still can’t connect to your network or get online, make sure that your router is connected to the modem and turned on.

  • Restart

Try restarting your iOS device, router, and cable or DSL modem. To restart your router or modem, unplug it, then plug it back in. After you restart each device, see if you fixed the issue.

  • Still can’t connect?

Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.